FAQ

FAQs

  • Are there any pet fees?

    $350 one-time pet fee and $50 monthly pet rent.  All of our properties under management are professionally cleaned after the tenant moves out. Property that has had a pet are professionally treated for fleas and the carpet professionally cleaned once the tenant moves out.


     

  • How do I apply to rent a home?

    Please call our office or visit our website rentbytaylor.com Upon viewing the property, you can complete an application.  You are asked to pay an “application fee” at the time you apply.



  • How much is the application fee?

    All individuals completing an application must pay a $50.00 non-refundable fee with the application.



  • How much is the security deposit?

    Usually the security deposit total to one month’s rent. From time to time, some owners may offer special promotions to help lease their property more quickly. The security deposit is paid when you move in and must be paid by certified funds (cashier’s check or money order)

  • What are the penalties for early termination of a lease?

    If you decide to move out prior to the end of the lease term then you will be required to give us 30 days written notice, pay a penalty, and leave the property in a clean and “rent ready” condition. The tenant is responsible for the remainder of their contract or until we find a new tenant for that apartment.

  • What will you look for in your move-out inspections?

    Taylor Real Estate Solutions conducts thoroughly documented move-in and move out inspections. We maintain the highest standards for the cleanliness and upkeep of the properties we rent. Our move-in inspection makes sure you are not held responsible for pre-existing issues; our move-out inspection holds you responsible for the condition of the unit when you vacate.

  • What if I have a problem with my unit outside of business hours?

     For after-hours emergencies such as water leaks or fires, you may reach a property manager through the emergency phone number: (256) 435-6375. Ext 4. The emergency number will be listed on the rental agreement upon lease signing. If you must place a trouble call, be prepared to provide as precise a description of the problem as possible and provide all numbers where we can reach you. Please remember that in any emergency involving fire, flood, gas leaks, or natural disasters, you should call 911 and follow all instructions to ensure your safety.

  • What happens if only one roommate wants to move out?

    If your roommate moves out, a written notice must be submitted to Taylor Real Estate by both the remaining tenant and the departing tenant. The remaining tenant must release the departing tenant from any financial obligation for the unit. The departing tenant must submit a notice to vacate. Remember that tenants are jointly and severally liable to ensure that the rent is paid. You must have written permission from Taylor Real Estate to substitute a roommate and there is a $75 fee to add a new, approved roommate to your lease. (It is not the responsibility of Taylor Real Estate to arbitrate or mediate problems between multiple co-tenants.) Security deposit reimbursements to departing roommates are handled by the remaining tenants. No portion of the security deposit will be refunded individually.

  • Can I paint or modify something in my rental property?

     Not unless you receive written permission from Taylor Real Estate prior to making a change, Otherwise, you may not alter the property in any way. If you desire to alter the property you should submit your request in writing, and wait until you receive written consent before making alterations.

  • What is considered an emergency?

    Examples of emergencies are active water leaks, flooding, sewer backups, sparks from appliances, gas odors, fire, etc.

  • Can I be charged for maintenance at the property?

    Yes, if resident damage or neglect causes the maintenance problem, you will be charged for it. Also, you may be billed for a service call if you miss a scheduled appointment with one of our service technicians.

  • How long should I plan to wait to hear back from someone regarding a maintenance problem?

    In a non-emergency situation, please allow three days. If you have not heard from either someone in our office or a vendor dispatched to your property within this timeframe, please contact us.

  • What am I responsible for maintaining in my home?

    You are responsible for maintaining heating filters and fresh smoke detector at all times. This may mean changing them at least twice each year or more frequently as needed. Light bulbs that are easily accessible also need to be maintained by the residents. In most situations, yard maintenance may be required. If your home has a fridge that contains a water filter; you are responsible for replacing it when it needs to be replaced.

  • I don't want the owner to come in and do inspections.

    With proper notice, both the property owner and Taylor Real Estate have the right to inspect the property. In some cases, the owner is required to make at least one inspection per year.

  • When I move out why can't I clean the carpet myself?

    Unfortunately, not all carpet cleaners are the same. Also, some tenants have rented carpet cleaners from grocery stores or used residential cleaners and caused more harm than good. The property’s carpets were professional cleaned prior to your tenancy and must be cleaned again by a Taylor Real Estate, approved vendor.

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